Transfer Work Items
You can transfer work items to other queues if you have the appropriate privileges and if the node allows it.
To transfer work items:
1. | From your work list, select the items you want to transfer. |
Use the CTRL+click or SHIFT+click methods to select multiple work items.
You cannot transfer work items you don't have work access to or parent work items waiting to rendezvous with their children.
2. | Click to open the Actions menu. |
3. | In the Actions menu, select Transfer. |
The Transfer work items dialog opens.
4. | From the Select Queue to Transfer to drop-down list, select a queue. |
5. | (Optional) In the Memo field, enter a memo about this transfer. |
6. | Click Transfer work items. |
XTRAC transfers the work items to the selected transfer queue.
XTRAC Community |