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Operator Information

This dialog displays information about the operator ID entered in the User Name field. For a personal queue, this dialog displays the user name, operator name, email address, phone number, and company. For a work queue, XTRAC displays only the queue name, the email address (if applicable), and its associated company.

Fields

User Name: Displays the ID of the currently signed in operator. Enter the ID of another operator and click the Get Info button to display information about that operator.

Name: Displays the name associated with the operator ID.

Email: Displays the email address associated with the operator ID.

Phone: Displays the phone number associated with the operator ID.

Company: Displays the name of the company associated with the operator ID.

Note: If a work queue ID is entered in the User Name field, only the queue name, email address (if applicable), and its associated company.

Buttons

Button Description

Click to display the info for the operator ID in the User Name field.

Closes the dialog.

 

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