Queues Pane

To open your queue, do one of the following:

• From the XTRAC WorkHUB landing page, click Open Your Queue.
• From the slide-out menu, select My Work List.
• In the banner at the top of any page, click .

The Queues pane opens on the left and the Work List pane opens on the right.

For more information about the Work List, see Work List.

To hide the Queues pane, click . To show the pane, click .

From the Queues pane you can:

• Configure display preferences
• Search for specific queues
• Open your Watch List
• View a list of recent items
• Open a different queue

To change queues, click a queue name in the list. That queue opens in the page to the right.

To open a list of work items you have recently viewed, created, or updated, click Recent Items. The list opens in the page to the right of the My Queues pane.

Display Preferences

You can select which queues are displayed in the My Queues pane.

1.

Click .

The Select Queues drop-down list opens. Use the drop-down list to search for and add queues you want to display in the My Queues pane.

Note: Click to view the items that have already been selected.

2.

From the Select Queues drop-down list, select the items you want to display.

If you want to display all available queues, click Select All. If you want to search for specific queues, enter a search string in the Search text box at the top of the drop-down list.

3.

Click Save.

Note: The Display toggle (Work Access Only | All) controls the work items that are displayed in the page to the right of the My Queues pane. Click Work Access Only to view only the work items you have work access to. Click All to display all work items.

Search Queues

Use the Search Queues field to search for specific queues to add to the My Queues pane.

1.

Click Search Queues to activate a drop-down list displaying all available queues.

2.

In the Search Queues text box at the top of the drop-down list, begin typing to narrow your search.

As you type, the list updates and displays only the queues that match your search criteria.

3.

Select the queue you want.

The drop-down list closes and the work items from the queue you selected are listed in the page to the right of the My Queues pane.

Saved Searches and Search Results

The Searches section of the My Queues pane includes a drop-down list of saved searches you have performed for work items. The searches are saved automatically to this drop-down list.

Select a saved search from the drop-down list to run that search again.

The Search Results section of the My Queues pane displays the number of items that were returned in the last search you performed using the search field in the header at the top of the page. Click Search Results at any time to display the results from that search in the page to the right of the My Queues pane.

Click the "X" next to Search Results to clear the results list.

Buttons and Fields

Item	Description
	Hide or show the My Queues pane.
	Set My Queues display preferences.
Work Access Only | All	Click Work Access Only to display only the work items to which you have work access. Click All to display all of the work items in your queue.
	Click to view a list of queues that have been selected from the Select Queues drop-down list. This icon displays only when the Select Queues drop-down list is activated.
	Saves the selections you have made in the Select Queues drop-down list.
	Click to discard the selected you have made in the Select Queues drop-down list.
	Click to hide the selected work list queue. This icon displays only when you select a queue in the My Queues pane and only if that selected queue can be hidden.
	Opens your Watch List.
	Displays items recently viewed, created, and updated.
Choose your saved search	Lets you run a search that you have previously run.