When you attempt to open a non-image document in the XTRAC Viewer, the file will launch in its associated application. However, you can configure Internet Explorer to open Microsoft Office Documents (Word, Excel, PowerPoint, etc.) in a browser window.
For more information, see Microsoft KB article 982995 (http://support.microsoft.com/kb/982995).
XTRAC Workbench supports Mozilla Firefox web browsers, version 3.6.13 and later.
The Java Platform plugin must be enabled. The document viewer uses a Java Applet. If the Java plugin is not enabled, Firefox will return an error when attempting to display a document attachment.
| 1. | Launch Firefox. |
| 2. | On the Tools menu, select Options. |
| 3. | In the Options dialog, select the General tab. |
| 4. | Click Manage Add-ons. |
| 5. | On the Add-ons Manager, click the Plugins tab. |
| 6. | On the right pane, find the Java(TM) Platform SE plugin and click Enable. |
Note: If the button next to the plugin displays "Disable", the plugin is already enabled and you do not need to make any changes.
