Search Results Page

The Search Results page displays a list of work items that meet your search criteria.

In the Search Results page you can:

Set Display Preferences

1.   Click to open the Display Preferences section.
2.   In the Add / Remove Columns field, click in an empty space to activate a drop-down list from which you can select column names to display.

The drop-down list updates as you enter text in the field.

3.   To remove column names, click the X to the right of the column name you want to remove.
4.   Click Save.

The column names you selected are displayed on the Search Results page.

Set Sort Order

By default the results are sorted based on the work item number age.

To change the sort order:

  • Click the Item column heading to reverse the sort order (oldest to newest or newest to oldest).
  • Click any other column heading to sort the list alphabetically in ascending or descending sort order based on that column heading name.

Transfer Work Items

You can transfer selected work items from the current queue to other queues.

To transfer work items:

1.   In the Search Results page, select the work items you want to transfer (use the SHIFT+click or CTRL+click method to select multiple work items).
2.   Do one of the following:

Use the Actions button:

  • Click Actions and then select Transfer to open the Transfer work items dialog.
    The work items you selected for transfer are listed in the dialog.
  • From the Select Queue to Transfer to drop-down list, select a queue.
  • (Optional) Enter a memo.
  • Click Transfer work item(s).

Use the drag and drop method:

  • Click and drag the selected work items to a queue in the Queues pane and release the mouse.
    The Transfer work items dialog opens, listing the work items you selected for transfer. The name of the queue you dragged the work items to is displayed in the Select Queue to Transfer to field.
  • (Optional) Enter a memo.
  • Click Transfer work item(s).

Add or Remove Watch List Items

1.   To add a work item to your Watch List, click next to the work item name.

Note: A blank star ( ) indicates that the work item has not been added to the Watch List. A filled star ( ) indicates that the work item has been added to the Watch List.

2.   To remove a work item from your Watch List, click next to the work item name.

Open a Work Item

To open a work item from the Search Results page, click the work item number of the work item you want to open. That work item opens in its own work item page. For more information, see Working With Work Item Pages.

Buttons and Fields

The following describes the buttons and fields available on the Search Results page.

Item Description
Auto Refresh:
On | Off

On automatically refreshes the list so that any new work items that meet your search criteria will be added to the list.

Off activates the button so you can refresh the list manually.
Click to set the display preferences (such as columns and fields to display).
Click to open a drop-down menu of actions that can be taken on the work items in the search results list.

Transfer the selected work items to another queue.

Click the Actions button, then click Transfer.

Note: The Transfer button is available only if one or more work item is selected.

Resets the list display properties to default settings.

Click the Actions button, then click Reset.
Click to refresh the list manually. This button is only available if Auto Refresh is turned off.
Indicates that the work item is not added to the Watch List.
Indicates that the work item has been added to the Watch List.

See also:

 

 

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